FAQs Archive - Lucid Support https://lucid-support.com/faq-items/ Recruitment Agency in Milton Keynes Fri, 13 Sep 2024 09:50:26 +0000 en-GB hourly 1 https://wordpress.org/?v=6.8.2 How can we discuss your IT needs? https://lucid-support.com/faq-items/discus-your-it-needs-with-us/ https://lucid-support.com/faq-items/discus-your-it-needs-with-us/#respond Mon, 15 Feb 2021 13:32:59 +0000 https://lucid-support.com/?post_type=avada_faq&p=1645 We’re on hand and primed to help as soon as you need us, so for an immediate consultation call 01908 690000, email info@lucid-support.com or click below to send us a message online. We look forward to partnering with you.

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]]> We’re on hand and primed to help as soon as you need us, so for an immediate consultation call 01908 690000, email info@lucid-support.com or click below to send us a message online. We look forward to partnering with you.

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]]> https://lucid-support.com/faq-items/discus-your-it-needs-with-us/feed/ 0 Are the engineers you supply Lucid employees? https://lucid-support.com/faq-items/are-the-engineers-you-supply-lucid-employees/ https://lucid-support.com/faq-items/are-the-engineers-you-supply-lucid-employees/#respond Mon, 15 Feb 2021 13:30:07 +0000 https://lucid-support.com/?post_type=avada_faq&p=1643 Lucid employs a small team of in house technicians who we send out on customer sites and engagements. Should our own engineers not be available or not have the exact skill match we turn to our associate pool of consultants. These consultants have prior successful delivery engagements with us, and are already screened and vetted. [...]

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]]> Lucid employs a small team of in house technicians who we send out on customer sites and engagements. Should our own engineers not be available or not have the exact skill match we turn to our associate pool of consultants. These consultants have prior successful delivery engagements with us, and are already screened and vetted. We will also launch thorough campaigns to locate and vet qualified consultants for the required assignment.

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]]> https://lucid-support.com/faq-items/are-the-engineers-you-supply-lucid-employees/feed/ 0 What are your rates/fees? https://lucid-support.com/faq-items/what-are-your-rates-fees/ https://lucid-support.com/faq-items/what-are-your-rates-fees/#respond Mon, 15 Feb 2021 13:29:49 +0000 https://lucid-support.com/?post_type=avada_faq&p=1641 We pride ourselves on a highly cost-effective service that can save our clients money, as well as offering lasting value. Due to the vast amount of different skills we can source we are unable to provide a single, accurate service figure. However, guideline rates can be found within our brochure, and a bespoke rate card [...]

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]]> We pride ourselves on a highly cost-effective service that can save our clients money, as well as offering lasting value. Due to the vast amount of different skills we can source we are unable to provide a single, accurate service figure. However, guideline rates can be found within our brochure, and a bespoke rate card can also be provided on request.

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]]> https://lucid-support.com/faq-items/what-are-your-rates-fees/feed/ 0 What IT skills can you provide us with? https://lucid-support.com/faq-items/what-it-skills-can-you-provide-us-with/ https://lucid-support.com/faq-items/what-it-skills-can-you-provide-us-with/#respond Mon, 15 Feb 2021 13:29:20 +0000 https://lucid-support.com/?post_type=avada_faq&p=1639 Lucid Support has an extensive pool of associate engineers across the whole IT spectrum as well as having access to an ever growing in-house database and the very best online recruitment platforms. This allows us to supply and deliver any resource from a Service Desk Analyst to an Interim CIO/CTO, as well as whole project [...]

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]]> Lucid Support has an extensive pool of associate engineers across the whole IT spectrum as well as having access to an ever growing in-house database and the very best online recruitment platforms. This allows us to supply and deliver any resource from a Service Desk Analyst to an Interim CIO/CTO, as well as whole project teams.

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]]> https://lucid-support.com/faq-items/what-it-skills-can-you-provide-us-with/feed/ 0 Do you work in the public sector? https://lucid-support.com/faq-items/do-you-work-in-the-public-sector/ https://lucid-support.com/faq-items/do-you-work-in-the-public-sector/#respond Mon, 15 Feb 2021 13:29:02 +0000 https://lucid-support.com/?post_type=avada_faq&p=1637 Yes, we have extensive experience providing comprehensive resource solutions across the public sector and local and central government. Lucid are a Tier 1 and Crown Commercial Services accredited supplier, and can supply security cleared technical consultants and full project delivery teams. We have our own specialist in house Public Sector team, available to our clients [...]

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]]> Yes, we have extensive experience providing comprehensive resource solutions across the public sector and local and central government. Lucid are a Tier 1 and Crown Commercial Services accredited supplier, and can supply security cleared technical consultants and full project delivery teams. We have our own specialist in house Public Sector team, available to our clients 24/7. You can read more about our government and public sector work HERE.

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]]> https://lucid-support.com/faq-items/do-you-work-in-the-public-sector/feed/ 0 Why should I choose Lucid for my IT resourcing needs? https://lucid-support.com/faq-items/why-should-i-choose-lucid-for-my-it-recruitment-needs/ https://lucid-support.com/faq-items/why-should-i-choose-lucid-for-my-it-recruitment-needs/#respond Mon, 15 Feb 2021 13:28:15 +0000 https://lucid-support.com/?post_type=avada_faq&p=1634 When you partner with Lucid, you’ll benefit from over 125 combined years of experience within specialist technology employment. We know both the tech and resourcing industry like the back of our hand, because we don’t try to be a ‘do it all’ agency.  Our service is based on honesty, integrity and hard work -- and [...]

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]]> When you partner with Lucid, you’ll benefit from over 125 combined years of experience within specialist technology employment. We know both the tech and resourcing industry like the back of our hand, because we don’t try to be a ‘do it all’ agency. 

Our service is based on honesty, integrity and hard work — and we never tell our clients what we think they want to hear just to win business. Instead, we live our values, working transparently and tirelessly to provide a partnership and service you can trust from beginning to end.

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]]> https://lucid-support.com/faq-items/why-should-i-choose-lucid-for-my-it-recruitment-needs/feed/ 0 What accreditations do you have? https://lucid-support.com/faq-items/what-accreditations-do-you-have/ https://lucid-support.com/faq-items/what-accreditations-do-you-have/#respond Mon, 15 Feb 2021 13:27:53 +0000 https://lucid-support.com/?post_type=avada_faq&p=1632 We are: • ISO9001, ISO14001 & ISO27001 Certified • Cyber Essentials Plus Certified • Social Value Quality Mark Members • FCSA Recruiter Partners • Crown Commercial Services Approved • G-Cloud 13 DSP and DOS6 Suppliers • PSR SOW Accredited Suppliers • Armed Forces Covenant Employers • ARC Gold Members • Disability Confident Members • JobsAware [...]

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]]> We are:

• ISO9001, ISO14001 & ISO27001 Certified
• Cyber Essentials Plus Certified
• Social Value Quality Mark Members
• FCSA Recruiter Partners
• Crown Commercial Services Approved
• G-Cloud 13 DSP and DOS6 Suppliers
• PSR SOW Accredited Suppliers
• Armed Forces Covenant Employers
• ARC Gold Members
• Disability Confident Members
• JobsAware Partners
• National Forest Supporters
• WEPS Supporters

 

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]]> https://lucid-support.com/faq-items/what-accreditations-do-you-have/feed/ 0 Where do I stand if I’m unhappy with the candidate supplied? https://lucid-support.com/faq-items/where-do-i-stand-if-im-unhappy-with-the-candidate-supplied/ https://lucid-support.com/faq-items/where-do-i-stand-if-im-unhappy-with-the-candidate-supplied/#respond Mon, 15 Feb 2021 13:27:32 +0000 https://lucid-support.com/?post_type=avada_faq&p=1630 In the event of an issue we can first look to mediate and attempt to resolve the problem. However, it’s essential to us that the consultant we supply fulfils your criteria so, should this fail, the agreement can be terminated and a suitable replacement found.  Our robust QA processes mean that much more often than [...]

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]]> In the event of an issue we can first look to mediate and attempt to resolve the problem. However, it’s essential to us that the consultant we supply fulfils your criteria so, should this fail, the agreement can be terminated and a suitable replacement found. 

Our robust QA processes mean that much more often than not we successfully place the right consultants with the right operation first time. Additionally, as we communicate closely with both clients and candidates, we are almost always able to deal with any issues before they become problematic.

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]]> https://lucid-support.com/faq-items/where-do-i-stand-if-im-unhappy-with-the-candidate-supplied/feed/ 0 Which IT roles do you cover? https://lucid-support.com/faq-items/which-it-roles-do-you-cover/ https://lucid-support.com/faq-items/which-it-roles-do-you-cover/#respond Mon, 15 Feb 2021 13:27:10 +0000 https://lucid-support.com/?post_type=avada_faq&p=1628 We provide full resource solutions across the entire breadth of the tech industry, regularly placing roles including but not limited to:  Cloud Migration Engineers Government Digital Services Programme & Project Managers Cyber Security Consultants 1st-4th Line Technical Analysts Network/Server/Infrastructure Rollout/Deployment/Installation Software/Web Development Project Coordination Business/System/Test Analysis & Management System/Architecture Design

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]]> We provide full resource solutions across the entire breadth of the tech industry, regularly placing roles including but not limited to: 

  • Cloud Migration Engineers
  • Government Digital Services
  • Programme & Project Managers
  • Cyber Security Consultants
  • 1st-4th Line Technical Analysts
  • Network/Server/Infrastructure
  • Rollout/Deployment/Installation
  • Software/Web Development
  • Project Coordination
  • Business/System/Test Analysis & Management
  • System/Architecture Design

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]]> https://lucid-support.com/faq-items/which-it-roles-do-you-cover/feed/ 0 What is your USP? Why should I not just go to a “top 5” agency? https://lucid-support.com/faq-items/what-is-your-usp-why-should-i-not-just-go-to-a-top-5-agency/ https://lucid-support.com/faq-items/what-is-your-usp-why-should-i-not-just-go-to-a-top-5-agency/#respond Mon, 15 Feb 2021 13:26:10 +0000 https://lucid-support.com/?post_type=avada_faq&p=1626 Lucid Support Services are a SME business, and are able to offer a personalised level of service that just isn’t possible via a High Street or national chain. Every member of our account management and service delivery team are dedicated to providing lasting value, so much so that clients usually become long term working partnerships. [...]

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]]> Lucid Support Services are a SME business, and are able to offer a personalised level of service that just isn’t possible via a High Street or national chain. Every member of our account management and service delivery team are dedicated to providing lasting value, so much so that clients usually become long term working partnerships.

We work with our clients not only to identify suitable consultants but to also support with statement of works, project coordination and scheduling, as well as benchmarking for future needs rather than being reactive. We can do this because we truly get to know your business and operational goals.

Whereas some businesses spend on large overheads and huge advertising campaigns, our focus at Lucid is operating dynamically and providing a service that is always tailored to need. Our agile approach and willingness to flex is a core part of what keeps our partner relationships with clients successful and long lasting.

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