In the event of an issue we can first look to mediate and attempt to resolve the problem. However, it’s essential to us that the consultant we supply fulfils your criteria so, should this fail, the agreement can be terminated and a suitable replacement found. 

Our robust QA processes mean that much more often than not we successfully place the right consultants with the right operation first time. Additionally, as we communicate closely with both clients and candidates, we are almost always able to deal with any issues before they become problematic.