Our Approach

At Lucid, our clients are our partners and we work tirelessly to understand your business and its needs.

Our Stats

Understanding your operation

We’re award winning veterans in the tech resource industry, with an understanding of your business needs that remains unrivaled and without parallel.

When you need IT support, we don’t simply dispatch a contractor and hope for the best. We ensure we really understand your company: its structure, core values and how you tick as a business. Because to provide the right solution, genuine knowledge of how you operate is critical.
This is one of the things that sets us apart from the average IT recruitment agency, and we’re proud of our innovative, agile and reliable approach. Operating this way enables us to expertly place the right specialists where you need, when you need them.

98%

Positions Filled

We take pride in finding the right people for the right company.

90%

“Excellent Rating”

We strive to keep our clients satisfied by finding the best solution.

100+ Years

Experience

We have experienced team members on-hand to help you out.

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Certified, Professional & Experienced

We possess a vast amount of industry experience, which we bring to every project, guaranteeing a specialist, trusted service as standard.

  • ISO9001, ISO14001 & ISO27001 Certified

  • Cyber Essentials Plus Certified

  • ARC Gold Members

  • G-Cloud and Digital Outcomes Approved

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Certifications

G Cloud
Crown Commercial

Fast access to IT talent

High-Calibre Engineers

We collaborate exclusively with high-calibre certified IT engineers, specialists, freelancers and consultants. Our active relationships with an extensive pool of qualified IT contractors means we’re equipped to onboard skilled professionals to your business at pace.

Fast access to IT talent

Our technical consultants are certified to current industry standards, thoroughly vetted by us and pre-screened. Our proactive approach and comprehensive recruitment processes allows us to be completely confident about placing skills, expertise and personalities where they best fit.

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Always expert, ever flexible

The partnership we have with you adapts to requirements, whether you need an in-house team enhancing or a whole project fulfilled. We’re uniquely positioned to provide our own internal tech specialists within 24 hours, in addition to our wide pool of qualified IT contractors.

This results in an efficient, rapid onboarding process, ensuring your IT support requirements are met with ease, expertise and zero delay.

What our clients say about us

Very happy with the service provided, all candidates have been of a very high standard

Deployment Manager, Large Value-added Reseller
A complete pleasure to work with, communication and response times are as good as I can hope for. We fully trust Matt and our account management team and are able to be honest about our requirements. Every effort is always made to rectify any issue or concern
Engineering Manager, National Outsourcing
Without doubt, one of the best 3rd party partners we have ever worked with
Resource Manager, UK Based Worldwide IT Distribution
We are very happy with the service provided by Lucid, especially when requesting last minute candidates and difficult locations. The response times are great, the account management team are helpful and most importantly honest
Resource Manager, Systems and Software Integration Specialist
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Hands on, Proactive & Accountable

All of our clients have their own dedicated Account Management team, including an Account Director, Service Delivery Manager, Account Manager and Administrator. You can be confident you’ll always reach the point of contact you need, and we can guarantee our team is 100% up to speed and fully accountable to each client.

In a recent survey of a large customer with multiple buying managers: 90% rated Lucid’s ability to “deal with and resolve problems” as “Excellent” (highest mark) the remaining 10% scored Lucid as “Good”.

Our Services

Delivering on promise

We promise each client a transparent, trusted and cost-effective service and that’s exactly what we deliver. We’re incredibly committed to our work and we do what we say on the tin — nothing less.

We’re proud of our long-standing reputation for excellence and are driven to continually exceed client expectations every day.

Get In Touch With Our Lucid Team