Cookie Policy

This Cookie Policy explains how Lucid Support Services Ltd (“Lucid Support”, “we”, “us”, or “our”) uses cookies and similar technologies on our website lucid-support.com.

By using our website, you agree to the use of cookies in accordance with this policy, unless you have disabled them via your browser or our cookie consent tool.

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information to website owners.

Cookies may be:

• Session cookies – deleted when you close your browser
• Persistent cookies – stored on your device for a set period

These cookies are essential for the operation of our website and cannot be switched off.

They include:

• Security and authentication cookies
• Form submission and session management cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information.

Examples:

• Google Analytics or similar tools
• Page views, traffic sources, and user behaviour

These cookies enable enhanced functionality and personalisation.

Examples:

• Remembering your preferences
• Saving form inputs

These cookies track your browsing habits to deliver relevant advertising.

Examples:

• Social media tracking pixels (e.g. LinkedIn, Facebook)
• Remarketing and ad performance tools

We may allow third-party services to place cookies on your device, including:

• Analytics providers (e.g. Google Analytics)
• Advertising platforms
• Social media integrations

These third parties may collect data about your online activity across different websites.

You can manage or disable cookies at any time:

When you first visit our website, you can choose which cookies to accept or reject.

Most browsers allow you to:

• Block cookies
• Delete existing cookies
• Set preferences for certain websites

Find out more:

• Chrome: https://support.google.com/chrome/answer/95647
• Firefox: https://support.mozilla.org
• Safari: https://support.apple.com
• Edge: https://support.microsoft.com

Please note that disabling cookies may affect website functionality.

We use cookies in accordance with:

• UK GDPR
• Privacy and Electronic Communications Regulations (PECR)

We rely on:

• Consent for non-essential cookies
• Legitimate interests for strictly necessary cookies

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about our use of cookies, please contact:

info@lucid-support.com