IT Support Analyst

JOB TYPE: TEMPORARY

JOB ID: 41259

SALARY TYPE: HOURLY

SALARY RANGE: From GBP £120.00 to GBP £140.00

Vacancies: 1

ADDED DATE: 26-02-2024

JOB DESCRIPTION:

IT Support Analyst – Ely

An opportunity has arisen for an enthusiastic individual to join our client based in Ely on an initial 2 month contract . This will be to provide 1st and 2nd line IT Support for internal users:

• Provide 1st and 2nd line support to the business via our internal helpdesk to resolve problems in person and remotely and escalate as required, whilst working with third-party support companies.
• Support and administer the internal phone system and mobile phones.
• Install, configure, and update hardware and software applications.
• Perform routine maintenance on IT systems. 
• Review the security of data, network access and backup systems and resolve any issues that arise.
• Carry out and support the onboarding of new starters and offboarding of leavers.
• Utilise project management tools to ensure that all steps are completed and a smooth onboarding/offboarding of employees.
• Keep the IT asset register up to date by conducting regular hardware, software, computer and computer accessories inventories, and report results to IT Manager.
• Strong knowledge of Windows, Active Directory, Microsoft365 Admin and Endpoint Manager.
• Any knowledge of SonicWALL, Unifi, Android & MacOS desirable.
• Familiarity with cloud services (e.g., AWS, Azure).

If you’re available and interested, then please apply for full details.