Deskside Support Engineer

JOB TYPE: CONTRACT

JOB ID: 41273

SALARY TYPE: HOURLY

PER DAY PAY: From GBP £0.00 to GBP £0.00

Vacancies: 1

ADDED DATE: 29-02-2024

JOB DESCRIPTION:

Deskside Engineer – Cheltenham – 1 Month Rolling – Inside IR35

 

Lucid Support Services is seeking a talented Deskside Engineer for a 1 month rolling contract in Cheltenham. This will be for an IT Services customer; we are looking for someone with strong technical abilities and 3+ years of experience to provide exceptional service to our clients.

 

The Deskside Engineer will:

• Provide desktop and deskside support for end users, diagnosing and resolving common hardware and software issues 
• Install, configure and maintain PCs, laptops, printers, scanners, and other peripheral devices
• Troubleshoot network connectivity, account, and access issues related to Microsoft 365, Azure AD/Entra ID, Intune, Exchange, and SharePoint
• Build strong client relationships and ensure excellent customer service
• Follow and document standard procedures accurately

 

The ideal candidate will have:

• 3+ years experience providing deskside support in a corporate IT environment
• Knowledge of Microsoft technologies including Office 365, Azure AD/Entra ID, Intune, Windows 10/11, and mobility tools
• Understanding of networking, DNS, Active Directory, Exchange, and SharePoint administration
• Superior communication skills and aptitude for delivering great client service
• Ability to manage multiple tasks, priorities, and meet deadlines

 

If the role above is of interest please apply, we are only able to respond to profiles we deem relevant for the position due to a high influx of applicants.