SC Cleared Atlassian Engineer - London / Glasgow - 12 months

JOB TYPE: CONTRACT

JOB ID: 41280

SALARY TYPE: HOURLY

PER DAY PAY: From GBP £0.00 to GBP £0.00

Vacancies: 2

ADDED DATE: 01-03-2024

JOB DESCRIPTION:

Atlassian Engineer: Enhance Collaboration and Efficiency

London / Glasgow - 12 month contract - SC Cleared

Empower your team with a robust and streamlined Atlassian environment!

As an Atlassian Engineer, you'll play a pivotal role in ensuring our organisation gets the most out of the Atlassian suite. You'll be responsible for maintaining a highly available, reliable, and secure back-end infrastructure, facilitating seamless upgrades, and providing expert guidance to users and business stakeholders.

Your key responsibilities include:

• Managing the Atlassian infrastructure: Overseeing back-end operations, ensuring optimal performance, security, and uptime.
• Leading upgrades: Spearheading the upgrade of Atlassian Data Centre products and plug-ins, collaborating closely with specialists.
• Building and upgrading environments: Creating a replica of Production in DEV and conducting upgrades in a controlled manner.
• Maintaining critical processes: Implementing patching, backup, and recovery procedures for the Atlassian infrastructure.
• Configuring resilient systems: Setting up a Data Centre instance in Staging to support a load-balanced and distributed environment.
• Supporting business needs: Assisting teams in creating Jira projects and Confluence spaces, and customising workflows, fields, and configurations.
• Optimising workflows: Identifying opportunities to improve Jira process efficiency and finding creative solutions to user requests.
• Data-driven insights: Developing insightful dashboards and reports using metrics and filters in Jira.
• Managing add-ons and integrations: Overseeing all add-ons and ensuring seamless integration with other tools.
• Knowledge sharing: Providing user and JIRA Admin training and maintaining comprehensive documentation.

 

To excel in this role, you'll possess:

• Solid experience: Demonstrated expertise in Atlassian Data Centre administration, configuration, and support for Jira and Confluence.
• Upgrade expertise: Proven track record of successfully upgrading Data Centre configurations and building resilient infrastructure.
• In-depth knowledge: Deep understanding of Jira, Jira Service Management, and Confluence, including workflows, permissions, and notification schemes.
• Problem-solving prowess: Ability to analyse complex technical issues and develop effective solutions.
• Automation expertise: Skills to build integrations, automate tasks, and manage data migration and reporting processes.
• Customer support experience: Familiarity with providing technical support in a fast-paced environment.