Service Desk Analyst

JOB TYPE: CONTRACT

JOB ID: 41456

SALARY TYPE: HOURLY

PER DAY PAY: From GBP £0.00 to GBP £0.00

Vacancies: 3

ADDED DATE: 05-06-2024

JOB DESCRIPTION:

We are currently recruiting for an experienced Service Desk Analyst Derby on an initial 2 month contract. The successful candidate will be responsible for the administration and support of various vendor applications as well as bespoke software.

 

Job Duties:

 

• 1st and 2nd line technical support over the phone, via email and with remote log on
• Monitoring systems within a Network Operation Centre (NOC), so will suit an analytically minded individual to monitor and analyse bespoke data
• Supporting users with technical issues including Software, Hardware and basic Network issues User support for: Windows 7/10, Office 2010/Office 365
• Basic Networking and Remote working (VPN) and basic support for VoIP
• Server monitoring and Server Alerts monitoring, ensuring prompt action is taken to troubleshoot/ escalate issues.
• Experience working with/ supporting SQL
• Active Directory and Exchange experience ideal

 

If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

 

At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.