Service Designer - London - 6 months

JOB TYPE: CONTRACT

JOB ID: 44407

SALARY TYPE: DAILY

PER DAY PAY: From GBP £450.00 to GBP £475.00

Vacancies: 1

ADDED DATE: 23-01-2025

JOB DESCRIPTION:

Service Designer – London – 6 months

Role Overview

We are seeking an experienced Service Designer to join our team working on a critical NHS programme focused on improving patient care and reducing service backlogs.

Contract Details

• Duration: 6 Months + Ext
• Location: London (primary site), with occasional Leeds visits
• Working Pattern: Predominantly remote with minimal onsite requirements

Role Level

• SFIA Level: 5
• Professional Grade: Senior Practitioner

Compensation

• Daily Rate: £460 per day
• IR35 Status: Inside IR35

Key Responsibilities

• Design comprehensive service journeys to enhance patient experience
• Develop innovative solutions for complex healthcare challenges
• Conduct in-depth user research and apply strategic insights
• Create and refine service blueprints and user journey maps
• Facilitate collaborative design workshops
• Support development of patient-focused documentation

Essential Skills

• Proven Service Design expertise
• NHS sector experience
• Strong understanding of healthcare service transformation
• Excellent communication and stakeholder engagement capabilities
• Ability to work effectively in agile, multidisciplinary environments

Ideal Candidate Profile

• Advanced service design practitioner
• Demonstrable track record of delivering complex service improvements
• Strategic thinking and problem-solving skills
• Adaptable and collaborative approach

If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below