Here at Lucid we have an exciting opportunity for an Onsite IT Support Engineer, based in London on a 3-month contract with a view to go permanent

Duties and Responsibilities:

• Provide hands-on technical support and troubleshooting for desktops, laptops, printers, peripherals, and other end-user devices.
• Diagnose and resolve hardware, software, and network-related issues promptly, ensuring minimal disruption to business operations. Testing fixes to ensure problem has been adequately resolved.
• Escalate complex technical issues to appropriate teams or vendors, following established protocols and procedures with accurate documentation
• Install, configure, and maintain software applications, operating systems, and security patches as required.

If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application.

If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics.

If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.