Business Analyst

• Location: Remote
• Duration: 6 Months

About the role

Our customer is seeking a highly analytical Business Analyst (BA) to evaluate and refine its operational workflows, ensuring efficiency, consistency, and improved knowledge retention. This role will play a pivotal part in formalizing business processes to help maintain structured workflows, clean data, and compliance with industry standards.

The BA will collaborate closely with stakeholders to assess existing procedures, identify inefficiencies, and implement standardized approaches that align with the company's business objectives. Their expertise in gap analysis, process modelling, and workflow design will be instrumental in establishing a clear, repeatable framework for ongoing operations.

Key Responsibilities

• Conduct a comprehensive assessment of current business workflows and process documentation.
• Identify inefficiencies and recommend solutions to enhance operational effectiveness.
• Develop standardized processes and frameworks to improve consistency and compliance.
• Collaborate with stakeholders to map out and optimize workflows.
• Perform gap analysis to pinpoint areas for improvement and define best practices.
• Ensure alignment with business objectives by implementing sustainable operational strategies.
• Provide documentation and training materials to support knowledge retention.
• Monitor progress and measure the success of implemented changes.

Requirements & Qualifications

• Proven experience as a Business Analyst, ideally within a similar industry.
• Strong expertise in gap analysis, process modelling, and workflow design.
• Ability to document and standardize operational procedures effectively.
• Excellent stakeholder management and communication skills.
• Proficiency in tools such as process mapping software, data analysis tools, and project management platforms.
• Highly organized, with a strategic mindset and a keen eye for detail.